REVIEWS
Take a look at our reviews and find out why so many customer trust us for breakdown recovery services in London.
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Breakdown Recover Customer Reviews
Posted on Google
Relentless Basketball UK13 February 2024Trustindex verifies that the original source of the review is Google.
Excellent customer service, recovered my van in great time despite bad traffic. super friendly and helpful, would highly recommendPosted on GoogleDoxe400028 September 2023What can I say..... Our fully loaded van was collected within 20 minutes of the 1st call. There were already onsite before we even had chance to make payment. I would highly recommend.Posted on GoogleEbuka Okoli14 August 2023Thank you for a speedy jump start 🙌🏿Posted on GoogleLord Connaught11 August 2023A most helpful company that took great care of my vehicle Whicker it was delivered to a garage in Hindhead.Posted on GoogleKarl Geary29 July 2023Great service at a fair price. Driver was very polite, helpful and engaging. Would definitely recommendPosted on GoogleBridget Fitzgerald20 June 2023Brilliant and professional service all the way through and very reasonable charge. So friendly and helpful. I would highly recommend them.Posted on GoogleAmin Aquatics15 June 2023Very fast response after I had an accident! Friendly and helpful driverPosted on GooglePolly Lewis13 June 2023Fantastic team! Turned up in the hour with a competitive quote and helped move my car. We drove around looking for the best spot to drop it off and it was all great. Highly recommend!!!Posted on GoogleTalia Houri13 June 2023Really great service! Someone was dispatched within 25 minutes and the staff on the phone and in person all very friendly.Posted on GoogleMohammed Roshon Miah10 June 2023They have been great help when my friend's car broke down in the middle of nowhere. Really great servicePosted on GoogleAmani Haaris30 May 2023I wouldn’t hesitate to recommend this company at all - Paul is absolutely fantastic and I was very impressed with the prompt and helpful responses I received both times I had a need for breakdown recovery. The prices quoted were very reasonable and definitely good value made even better with the accompanied excellent customer service! I can confidently say you won’t regret using this company…easier 5 stars I’ve ever given !Posted on GoogleBetty Burrows24 May 2023Had an accident. We were collected and the car and taken home safely. The service was excellent and later, when we needed proof of recovery to claim money back from Mercedes, they provided the invoice. They were very considerate and understanding and we can't find words to express our thanks.Posted on GoogleNim “Xaviver and milana kunal”9 May 2023Broke down in very busy road, breakdown recovery were super fast polite and professional. Kept me updated and notified us for any changes. For the price I paid I certainly was not disappointed. Thank youPosted on GoogleConrad Quast2 May 2023Happy I called them. Had to have a long recovery in the night. Others left us stranded. Paul and his team saved the day.Posted on GoogleDhawal Otamchand28 April 2023Great service! Highly recommend.Posted on GoogleKumaran Kugathasan27 April 2023Brilliant service. Bang on time, professional and very friendly service all round. Has to be your go-to recovery service in London!Posted on GoogleArdian27 April 2023they are the best recovery company so friendly on the phone and the process so good ..excellent service the driver come on time spot on..the best recovery ever use ..and I will recommend to everyone..well done to the service and communication...amazing keep it up ...thanks ArdianPosted on GoogleNicola Branch16 April 2023They were exceptionally helpful and reassuring The Breaakdown mechanic stayed with us until he was sure we were fine. Thank you very much!!!Posted on GoogleFiona Fairbairn2 April 2023Our car broke down at the end of the M1 in London - it was incredibly stressful, but Paul was so calm and reassuring, and couldn't have been more helpful. The recovery truck arrived within an hour to take our car to a garage near to our home, and Paul kept in touch throughout. Because there were a few of us in the car and couldn't all travel in the truck, Paul even drove me and my son to a tube station so that we could get home. It was such an incredibly kind and thoughtful gesture, and we were so grateful. The recovery charge was also very reasonable. All in all, given the very high level of service we received, it was excellent value for money.Posted on GoogleAchu Sreedharan31 March 2023Very prompt service. I had to call them because my RAC recovery kept getting delayed and I had to travel urgently. They arrived within half an hour and jump started the car. Price was on the higher side, but they attended the issue immediately which was what mattered.Posted on GoogleLou Hart9 March 2023Andy was a great help when I needed my vehicle recovered. Would definitely recommend this company. Thank you so much!Posted on GoogleHristo Georgiev24 February 2023I needed to change my tire which was absolutely flat and I could not drive my car. Within 20 minutes of my call I had my car picked up and taken to the tyres shop I work with. Friendly and competent staff, good price. The company is a good example of how service providers should work.Posted on GoogleElisabetta Pasini18 February 2023Great service - quick and very efficient very recommended!Posted on GoogleVito Ferrante14 February 2023Really helpful and professional service. I would highly recommend this company as they are very reliable and punctual!Posted on GoogleSAVVA13 February 2023Amazing services at Breakdown Recovery LTD, would strongly recommend using their company! - I was broken down about to call someone to tow my car, and they saw me while driving past, pulled over and sorted everything for me with zero issues!Posted on GoogleJM LUXURY CHAUFFEURING2 February 2023I can highly recommend Breakdown Recovery Ltd to anyone that wants a reliable, prompt service in a hurry. The phone is answered anytime night and day and the staff always call back and provide updates. Thank you Paul and Rachel. The price I paid for recovery was very good value for money and from now on this is the only number I will call in an emergency if I have any issues with my car in the future. A pleasure to deal with.Posted on GoogleDev M2 February 2023RELIABLE SERVICE AT A FAIR PRICE! Thank you so much for an amazing service from start to finish. I called numerous companies all day and late evening for a van breakdown recovery from York to London unsuccessfully. Most did not want to do the job straight away or were very expensive. Breakdown Recovery Ltd answered the phone immediately and did everything they could to arrange collection from the garage in York in the early hours of the morning and delivery! I couldn't believe my luck and am so grateful to have found such a genuine, honest and reliable company. I dealt with Paul and Rachel who were both polite, caring and professional and kept me informed with calls, texts and photos of the vehicle provided by Rob, the breadown driver, before and after, which was very reassuring. Breakdown Recovery Ltd were a pleasure to deal with and I would recommend them unreservedly to anyone looking for a speedy response to any car problems in the UK. Thank you again for doing a fantastic job!Posted on GoogleTirth Soni1 February 2023My car broke down the night before. Called Breakdown LTD the next morning and got a driver to me promptly. Excellent service and great people. Totally vouch for them!Posted on GoogleSANIA RAMZAN31 January 2023My car broke down today and I have to say, I received faultless service from Rachel. She was incredibly helpful and talked me through the whole stage from start to end. She was patient with all my questions and also very friendly. Would definitely recommend Rachel and will be using this service again!!Posted on GoogleLanka Bandaranayake30 January 2023The team is great and really helpful! Definitely recommend this place over anywhere else!! Trusted and reliable 🤝🏽Posted on Googlereinaldo mohammed27 January 2023Excellent service, couldn’t have asked for more. On time and all was done swiftly.Posted on GoogleTaahir27 January 2023Great service - Very efficient & helpful. Would definitely recommend if you ever need a recovery.Posted on GoogleRoxySloth27 January 2023Super efficient, speedy, helpful and most importantly friendly service! Have already provided contact details to friends and family. There's no one better!Posted on GoogleFaisal Arhin-Acquaah27 January 2023Amazing service, highly recommendedPosted on Googleoksana mohammed27 January 2023Excellent service, very friendly and helpful. Arrived swiftly and overall a good experience. Will definitely use them again, if I need to!Posted on Googlelorenzo smith27 January 2023Brilliant, fast, efficient, affordable service . Will use againPosted on Googlepranay Vaghjiani25 January 2023Great service! Thank you Ousama and RadwaPosted on GoogleSam Sandle23 January 2023Amazing service. Arrived within 40 minutes. Towed car from hard shoulder of M25 at Heathrow back to Croydon. Prompt, efficient, friendly service remaining in constant contact. Very reassuring and highly recommend 👌Posted on GoogleMasoud Saadat Varnosfaderani22 January 2023Wonderful service - extremely professional and fast to respond would highly recommendPosted on GoogleTasha Grove20 January 2023Best recovery service we’ve ever used. Seth Answered phone quickly during the night and came to our rescue within 25 minutes. Carlos was very professional and friendly and got us recovered and home within a further 30 minutes. Could not sing their praises more, would recommend to anyone.Posted on GoogleEmma Penry18 January 2023Very helpful and a great service . My recovery went very smoothly and I appreciated help having been let down .. thank youPosted on GoogleR18 January 2023got to me in 20 minutes, very helpful and friendly and got me and the car home, would recommendPosted on GoogleGaurav Choraria13 January 2023I had broken down on the motorway. They towed my vehicle to Birmingham at midnight for a reasonable price. Promptly arrived to the location, very professional, friendly people, great conversations along the way and I’d definitely recommend to anyone.Posted on GoogleWeyinmi Addison9 January 2023They came within 20 minutes of calling them. Perfect service ever..Posted on GoogleHani Omer7 January 2023Carlos is Friendly end Fantastic guy who helped me today I'm very satisfied What his done today .I recommended to use this brokedown Rcavery company.Posted on GoogleJames Higgs7 January 2023Super impressed. Carlos was excellent and very courteous as well as knowledgeable. He quickly fixed the issue and then when he discovered I didn’t have enough petrol he led the way to the petrol station to make sure he didn’t leave me in the same predicament as before but further away from home. We then found a further issue with the car which Carlos, in turn and with aplomb, also took care of. Couldn’t recommend strongly enough.Posted on GoogleHani7 January 2023Fantastic service. Carlos andthe team made a very stressful week trying to find a reliable vehicle transfer company painless. Driver was polite and on time. Would definitely use them again. Thank you!Posted on GoogleKambiz Golmakani7 January 2023Best of the best and very friendlyPosted on GooglePurvesh Otamchand5 January 2023Couple of weeks ago I had broken down on the A41. After attempting to contact my own breakdown service I was unable to get through anyone and I gave up after waiting on hold for nearly 2 hours. A friend of mine recommended Breakdown Recovery Ltd and I could not be happier with the service. Got through to them within a few mins and they came to me within 45 mins. Excellent experience and impeccable service. Highly recommend it!Posted on GoogleDee B2 January 2023Cheap friendly driver, arrived quicker than expected. Will definitely use againPosted on GoogleCarcharodon Carwooias31 December 2022Excellent service. I needed my car to be recovered from a location it had been taken to and left with a flat battery. Paul was thankfully available the same day and was even able to come at the time I needed. He was clear over the phone about when he would arrive and what he could do. His ETA was brilliant for London traffic on New Year's Eve. He is very knowledgeable about batteries, and told me that I needed a new one, which I already suspected. As the car was not fit to drive the distance to my home, he recovered the car, and gave the battery enough of a jolt that it should make it to a local garage. It was a very friendly service and I felt that I was in the hands of a professional. I hope not to need my car recovered again, but if I do, this is the company I will call.Posted on Googlecharlie bitmyfinger26 December 2022Very good service would recommendPosted on GoogleKumar Singh26 December 2022Very helpful, professional and efficient. Polite and helpful staff from the office to the drivers. Came out to help to assist on Boxing Day! Would definitely recommend this recovery service. 👍Posted on GoogleNikolett Murvai17 December 2022Very satisfied. Quick and efficient service. Highly recommended. Adam&NikkiPosted on GoogleHannah Calder12 December 2022The service was phenomenal an extremely quick response and the team went above and beyond especially in the cold they allowed me to sit in the truck while recovering my vehicle to stay warm! I highly recommend special thanks to Paul and RachelPosted on GoogleJ M10 December 2022Excellent service highly recommended if you breakdown. Rachel was lovely on the phone. The driver that came was just the best. Couldn't of asked for a anything better. My car Broke down today they came so quickly and helped even though it was like 1:00am. Reasonable price aswell. Keep up good work guys. 👏Posted on GoogleAnja26 November 2022Broke down on the M4 and called these guys. Super helpful customer service with continuous updates on Whatsapp until the driver was there 45 minutes later and took us and the car home. Super friendly and helpful throughout. No doubt who I'm calling if that ever happens again!Posted on GoogleDanish Ali22 November 2022Rachel from Breakdown Recovery Ltd is a true pioneer of excellent customer service. Rachel was very reassuring and responsive in aiding with what was a stressful situation and was able to provide me with the best possible outcome and solution. I felt safe and reassured by Rachel, I felt that Rachel was very understanding and accommodating to my needs. I would strongly recommend Rachel and all at Breakdown Recovery Ltd. I Would not hesitate to use them again. Thank you.Posted on Googlechakib20 November 2022I had a brilliant experience with the team at Breakdown recovery, they were very welcoming and helpful, and they efficiently dealt with my issue. Special thanks to Rachel and Oussama. Would highly recommend this place to anyone who needs tyres changed or has battery problems. My problem was solved very quickly thanks to this establishment.Posted on GoogleJessica Ablampah16 November 2022My car battery went flat and contacted a few companies to help me. From my first call with Paul I knew I was in good hands. The driver was with me within 30 minutes from my call. Extremely helpful, I would definitely recommend :)Posted on GoogleSarah Dawi14 November 2022My experience with them was absolutely wonderful. As a new driver, i have had a lot of people behave impatiently towards me, so their kindness towards me was refreshing. I specifically thank Rachel and Ousama for their steady service.Posted on GoogleDee Patel13 November 2022Simple, honest and professional. 5*Posted on GoogleVince Icheku13 November 2022Went above and beyond for me, wouldn’t leave until my car was sorted out. Would highly recommend.Posted on GoogleNorman Chan18 October 2022Fantastic service. Rachel and the team made a very stressful week trying to find a reliable vehicle transfer company painless. Driver was polite and on time. Would definitely use them again. Thank you!Posted on GoogleJune Dowad17 October 2022My car died on busy central London road, and no way to push it out of traffic. Paul was so calm and reassuring on the phone and the tow truck arrived in under an hour and was incredibly efficient! They took my car to requested dealership and were incredibly efficient. I’m keeping their number in case this ever happens to anyone I know! Thank you!!Posted on GoogleShafi Allam27 September 2022Quick and affordable, very pleased with this service highly recommendPosted on GoogleIbrahim Chamali22 September 2022Excellent service at an affordable price. Very speedy response! Highly recommendedPosted on GoogleIBMARCELO _22 September 2022Prior to this instance, I had never been in a situation where I needed assistance with my car breaking down. So I asked a friend and they referred me to Breakdown Recovery Ltd. To my surprise not only were they fast and efficient on the scene but they were also very affordable, which made me more than happy to tip the gentleman that helped us. I would definitely recommended them to a friend.Posted on GoogleSibin22 September 2022Best experience ever!! You want to be treated with respect, go to these guys, they do a really good job. My car was not working and was recovered by osman...he treated me with respect and was very professional. Rachel was a good listener and handled my case really good. Keep up the good work guys 😁Posted on GoogleSamira Adare13 September 2022The service was very easy to use and I was particularly pleased with the help I received from the driver Oussama. He maintained professionalism and the prices were fair.Posted on GooglePrestge House Designs PHD12 September 2022What a brilliant company, spoke with Rachel and she got me recovered under 20mins. 5 star well done guys and girls very impressedPosted on GoogleClaire & Jerilee10 September 2022Our beloved electric milk float couldn’t do the hill! And they came to save us! Thank you for your kindness and quick support! Very friendly staff , efficient and fast!Posted on GoogleAbitha Naganathan9 September 2022Very professional, kept me in the loop with everything. Shout out Rachel!! Highly recommend.Posted on Googlejumana elsheikh ali7 September 2022Sadly, this is not the first break down I’ve had. However, this is the best recovery I’ve had. Just so quick, easy and professional. Great service.Posted on Googlekumi keazor7 September 2022They recovered my Mazda mx5 in the dead of night. 30 minute response time from the intial call. Gentlemen who arrived to rocover the car was really helpful and personable. Quick job from these guys! Would use them again !Posted on GoogleDanish Javed6 September 2022Thank you Oussama! Professional and friendly servicePosted on GoogleN1 September 2022Osama and Rachel were amazing to work with. Many thanks.Posted on Googleasad amin30 August 2022Rescued me and my car after waiting for RAC for 6.5 hours on the motorway. The response was prompt and professional, highly recommended 👌Posted on GoogleSafwan28 August 2022My Car broke down in Portsmouth at midnight. All companies I called declined offering me a service because of the distance and time. I called breakdown ltd. Got me a recovery driver within a hour and took me 180 miles, 2.5hours. I appreciate breakdown ltd for helping me in a abandoned situation, and the hard work and service provided by the recovery driver. can always rely on this company thank you very muchPosted on Googlesandra vaz27 August 2022Great service. I felt very supported during an unfortunate event with my car. Great costumer service from the start to the end of the job.Posted on GoogleSteven Ndangi25 August 2022This is my first Google Review. I signed in just to leave a review because Breakdown Recovery Ltd were that Good! Great value for money and a very smooth service. I would Highly recommend them to anyone reading. Thank you guys!Posted on GoogleHayley Burberry15 August 2022Quick and easy to use. Kept us updated while we waiting. Driver was there quickly. Would definitely use again if neededPosted on GoogleEmman240014 August 2022Brilliant and professional service, tow truck driver was extremely helpfulPosted on Googlerory cronin12 August 2022Osama and the company always go above and beyond, very friendly efficient service everytime.Posted on GoogleTahmeenah Rahman12 August 2022Extremely satisfied with this service. My car broke down around 3am on the M1, tried to get through to so many companies to no avail. First call to Breakdown Recovery Ltd and I got through to Paul. 10 minutes later a driver was dispatched and with me in under an hour. Thank you for being on the roads.Posted on GoogleMehir Khawaja10 August 2022Cant thank them enough! I broke down in Kingsbury and found their number on google. I spoke to Rachel and she was so sweet, kept me reassured throughout the whole process. Driver was with me in under 20 minutes and got me and my car home safely. Thank you guys!Posted on GoogleRoland DC10 August 2022I commissioned Breakdown Recovery Ltd to collect a car for me up in Birmingham to bring down to London. They were super friendly, competitively priced and easy to deal with. Kept me up to date with everything. They took photos of my vehicle when collecting, shared their location during the full journey so I could track their progress, and then finally delivered my car when agreed. Can’t recommend them enough! And they are fully insured too. Thank you very much guys!Posted on GoogleZoe Warriner12 July 2022Very efficient and everyone who I spoke to was so helpful and kind!Posted on GoogleAbdullah Chaudhary24 June 2022After deciding the RAC were no good, I turned to these guys. These guys were transparent, efficient, absolutely faultless. Kept me in the loop with everything while I was at work. Will definitely use again should the situation arise.Posted on GoogleAhmed Ahmed21 May 2022Quick, profession service. Extremely helpful and consoling. Highly recommendPosted on GoogleMax Grad21 January 2022Osama it's a top man. Very helpful, professional, smart guy.👊💪👍Posted on GoogleAbdul21 November 2021These guys were really reliable and quick to respond. The service was excellent! 👌 I highly recommend using them.Posted on GoogleTom Rees-Herdman30 October 2021Great service, would happily recommend.Posted on GoogleWardhere Adan30 October 2021Excellent!, professional and courteous at all time. Was more than happy to go the extra mile pon intended. Extremely helpful throughout my ordeal, I would recommend this service to all my peers and family members!!.Posted on GoogleSix Dolphin26 May 2021Quick and effective service 👍🏻Posted on Googleadé ajasa30 July 2020Great service, would 100% use every timePosted on GoogleSeth Vanbeek30 July 2020Great service, very efficient and fast team! Helped me get off the road very quickly. Highly recommend!!
